Privacy Policy

Last updated: March 2026

1. Who We Are

This Privacy Policy applies to Eterax Group FZCO, a free zone company registered in the United Arab Emirates ("Eterax Group", "we", "us", or "our"). We operate the website eterax.group and related digital properties.

Eterax Group provides strategic advisory services at the intersection of global policy analysis and capital markets. We are committed to protecting the privacy and personal data of everyone who interacts with us.

For privacy-related enquiries, contact us at: privacy@eterax.group

2. What Data We Collect

We may collect the following categories of personal data:

  • Contact information — name, email address, phone number, company name
  • Enquiry data — messages and information submitted via our contact or intake forms
  • Technical data — IP address, browser type, device type, pages visited, referral source, and session duration (collected via cookies and analytics tools)
  • Communication data — records of correspondence if you contact us by email or through our website

We do not collect sensitive personal data (such as health data, financial account numbers, or government identifiers) through this website.

3. How We Use Your Data

We use personal data for the following purposes:

  • Responding to enquiries and providing requested information
  • Evaluating potential advisory or partnership engagements
  • Sending relevant research, insights, or updates (where you have opted in)
  • Improving our website and understanding how visitors use it
  • Complying with applicable legal and regulatory obligations

We do not sell, rent, or trade your personal data to third parties.

4. Legal Basis for Processing

Where applicable under data protection law, we rely on the following legal bases:

  • Legitimate interests — to operate our business, respond to enquiries, and improve our services
  • Consent — where you have explicitly opted in to receive communications from us
  • Contract — where processing is necessary to fulfil an engagement or agreement with you
  • Legal obligation — where we are required to process data to comply with applicable law

5. Cookies and Tracking

Our website uses cookies and similar technologies to analyse traffic and improve user experience. These may include:

  • Essential cookies — required for the website to function correctly
  • Analytics cookies — used to understand how visitors interact with the site (e.g. Google Analytics)

You can control cookie settings through your browser preferences. Disabling certain cookies may affect website functionality.

6. Data Sharing

We may share personal data with:

  • Service providers — trusted third parties who assist us with website hosting, analytics, and communications (bound by appropriate data processing agreements)
  • Professional advisors — lawyers, accountants, or compliance consultants where necessary
  • Regulatory authorities — where required by law or applicable regulation in the UAE or other jurisdictions

Any third parties we engage are required to handle your data securely and in accordance with applicable privacy law.

7. International Transfers

Eterax Group FZCO is based in the UAE. Our operations and service providers may involve the processing of data in other jurisdictions, including the European Economic Area, Singapore, and the United Kingdom. Where such transfers occur, we take appropriate measures to ensure your data is protected to an equivalent standard.

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Enquiry data is typically retained for up to 3 years. Website analytics data is retained in accordance with the relevant provider's standard retention periods.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal data
  • Object to or restrict certain processing activities
  • Withdraw consent at any time (where processing is based on consent)
  • Lodge a complaint with a relevant data protection authority

To exercise any of these rights, contact us at privacy@eterax.group. We will respond within 30 days.

10. Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or disclosure. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available at eterax.group/privacy. We encourage you to review this page periodically.

13. Contact

For any questions or requests relating to this Privacy Policy:

Eterax Group FZCO
United Arab Emirates
Email: privacy@eterax.group